Comments on: Computer Telephony — Interactive Voice Response http://www.philhord.com/phord/computer-telephony-interactive-voice-response/ Hobbies, family, life, science Thu, 20 Nov 2008 13:51:38 +0000 http://wordpress.org/?v=2.0.11 by: joseph http://www.philhord.com/phord/computer-telephony-interactive-voice-response/#comment-333 Thu, 27 Oct 2005 07:17:32 +0000 http://www.philhord.com/phord/computer-telephony-interactive-voice-response/#comment-333 Interactive Voice Response (IVR) provides all the features of an auto attendant plus the ability to use input from callers to interact with separate external systems. IVR systems can improve call center efficiency with recorded, frequently requested information or by routing callers to the most relevant agent based on their input. IVR systems retrieve information requested by callers and present it in a variety of ways, such as a recorded or synthesized voice, fax, web page, or even an email. For free Demo Please visit: <a href="http://www.tctecno.com" rel="nofollow">www.tctecno.com</a> Interactive Voice Response (IVR) provides all the features of an auto attendant plus the ability to use input from callers to interact with separate external systems. IVR systems can improve call center efficiency with recorded, frequently requested information or by routing callers to the most relevant agent based on their input. IVR systems retrieve information requested by callers and present it in a variety of ways, such as a recorded or synthesized voice, fax, web page, or even an email.

For free Demo Please visit: www.tctecno.com

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